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Terms and Conditions
eSaver 12 Offer Terms from 1 Dec 17 | Genesis NZ
eSaver 12 Offer – Terms and conditions as at 1 December 2017
Offer Details
To be eligible for the eSaver 12 Plan Special Offer ("Offer"), you must:
be:
a new Genesis Energy residential electricity or natural gas customer, excluding pre-paid customer; or
an existing Genesis Energy natural gas customer not currently on a fixed term plan (including a Gas Value Plan) or an LPG customer; or
an existing residential customer selected by Genesis Energy as eligible for this Offer;
in relation to electricity (if applicable), be on a standard single-phase residential connection and not on an embedded network or on a 2 to 8kVa load group;
sign up from 1 December 2017 to:
a 12 month fixed term eSaver electricity plan; and/or
a 12 month fixed term eSaver natural gas plan
at your primary residence (each, a "Plan").
receive your energy bill and other promotional communications by email; and
pay your energy bills by recurring variable direct debit from your bank account or recurring variable credit or debit card payment.
The Offer includes:
A credit to your applicable bill as follows:
in the case of adding an electricity Plan only, a one-off bill credit of $150 (including GST) to be applied to your first electricity bill; or
in the case of adding a natural gas Plan only, a one-off bill credit of $50 (including GST) to be applied to your first natural gas bill; or
in the case of adding both an electricity Plan and natural gas Plan, a one-off bill credit of $150 (including GST) to be applied to your first electricity bill and a one-off bill credit of $50 (including GST) to be applied to your first natural gas bill;
fixed promotional electricity and/or natural gas prices (as applicable) (the per unit variable charge and daily fixed charge) during fixed term of the applicable Plan;
10% prompt payment discount on your bill when you pay your bill in full via variable direct debit, credit or debit card payment on or before the due date specified on your bill; and
a 2x Fly Buys multiplier on top of the standard Fly Buys earn rate (the standard earn rate is 1 point for every $50 you spend with Genesis Energy) for 12 months.
If you are a Genesis Energy electricity and eSaver natural gas customer, you will not receive the Dual Fuel Discount or a prompt payment discount higher than specified in paragraph 2(c).
This Offer expires on 31 January 2017
Eligibility, Exclusions, Termination and Expiry
Fly Buys multipliers will only apply to every $50 you spend on energy with Genesis Energy, as billed by Genesis Energy (excluding bonus points) while:
You remain a Genesis Energy residential customer;
You remain in the applicable plan;
You remain a Fly Buys member;
Genesis Energy remains a Fly Buys partner; and
You don't move to a buying group or embedded network, or become a pre-paid customer.
The Fly Buys multiplier under this Offer is not available in conjunction with any other offer.
You Plan will commence from the date you accept the Offer.
eSaver 12 plan excludes LPG supplied to you by Genesis Energy;
The pricing provided under the Offer is based on your location, meter type and configuration. If it is subsequently found that you do not (or no longer) meet the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer. In those circumstances, subject to meeting Genesis Energy's acceptance criteria, you may be offered (as applicable) Genesis Energy's:
a. standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply; and/or
If, before the end of the term, you:
switch from, or stop getting your energy supply from Genesis Energy;
change your meter type or configuration;
change address;
voluntarily move from your Plan to Genesis Energy's standard pricing or another plan
Genesis Energy may charge you an early cancellation fee:
if the Offer and/or Plan includes any bill credits, of up to the value of the bill credit provided by Genesis Energy to you upon both acceptance of the Offer and any subsequently received; or
in all other cases, of $150 (including GST) per fuel type.
If Genesis Energy is unable to supply the applicable energy at your new address, Genesis Energy will not charge you an early cancellation fee.
Fixed prices do not apply:
if Genesis Energy discovers an error in the prices;
to Genesis Energy's special fees and charges;
to any government, regulatory, changes in network charges, industry body or Electricity Authority levies and/or charges
if any information you gave us is incorrect;
if any information relating to your meter type is incorrect;
if your meter type or pricing plan changes; and/or
unless stated otherwise, if you move home, in which case the standard prices for the network, meter type and pricing plan for your new home will apply for the remainder of the term.
At the expiry of the Plan, you will be charged the standard applicable prices in effect at that time.
General
This Offer is not available in conjunction (in part or in whole) with any other offer from Genesis Energy unless previously agreed to.
Fly Buys multipliers will end 12 calendar months after the date of your first energy bill.
This Offer is not transferable, refundable or redeemable for cash.
Genesis Energy reserves the right to amend these terms and conditions in any way up to the expiry of this Offer.
If these terms are inconsistent with any of Genesis Energy’s other applicable terms and conditions as set out below, then these terms will prevail to the extent of any inconsistency, except to the extent that these terms are inconsistent with Genesis Energy’s Standard Terms and Conditions, then those Genesis Energy’s Standard Terms and Conditions will prevail.
All new customer applications are subject to a credit check.
A 0.7% processing fee applies to each credit or debit card transaction.
If the Offer and/or Plan includes any bill credits, only one bill credit will be credited per customer and/or per home during the Offer period.
Entry into this Offer implies full acceptance of all the terms and conditions of the Offer.
Genesis Energy’s Standard Terms and Conditions apply and, where applicable, Genesis Energy’s LPG Terms and Conditions, Genesis Energy’s Direct Debit and/or Credit Card Terms and Conditions; Genesis Energy’s Fly Buys Standard Terms and Conditions will also apply. Please refer to
www.genesisenergy.co.nz/genesis-terms
for further terms and conditions that may also apply to this Offer. Any changes to any such applicable terms and conditions during the period of your fixed term will not take effect until after your initial fixed term has expired, unless such changes are imposed by law.