Other ways to manage your account
If you haven't registered for My Account, there's still a few other things you can do online right here.
Update my details
If you'd like us to change any of your personal details, it's easy. Just complete our form and we'll take it from there.
Ways to pay your bill
There’s loads of ways you can pay your Genesis Energy bill, like direct debit, automatic payments, or even with your credit card.
We’ll make the process as easy as possible to ensure you have power at your old address until you move out - and have your energy account at your new premises up and running before you move in.